Customer Reviews & Experiences at Lewis Ford Fayetteville
At Lewis Ford Fayetteville, we believe the best way to understand our commitment to customers is by hearing directly from them. Below, you'll find real feedback and experiences shared by customers who have worked with our sales, service, and support teams. These reviews reflect the care, professionalism, and attention we strive to deliver every day.
Customer Review (Google)
★★★★★
"My oh my! What an experience this last week has been! Unfortunately, our family vehicle for the past 12 years has been giving us issues, so we went looking at possibilities of an upgrade. My husband and I had in our head what we wanted, not thinking that our first stop at a dealership would be our final.
At first, we thought they didn't have what our hearts desired, but then our amazing salesman, Matt Grosse, came driving around the corner with a jaw-dropping stunner. It was perfect. The color and upgrades I wanted, and the engine, tires, and tinted windows that my husband secretly wanted.
Our children love the bucket seats and the large size to accommodate more friends and family. Our daughter has affectionately called our new-to-us big red Tahoe, 'Ladybug.' Matt and his team have gone above and beyond with customer service, making sure we are satisfied with the purchase from start to finish."
- Tasha
Reviewed on Google
Customer Review (Google)
★★★★★
"I had a great experience here. I was looking for something specific and had a set budget. Diego, my salesman, was great-very knowledgeable and easy to work with. He put my needs at the top of his list.
It wasn't just him either; everyone I had to speak with was over the top and very helpful. The best part is that I went in with one vehicle in my target scope, and after just a couple of hours, I drove away in my vision.
I am also a woman who does things on my own, and they didn't try to do anything other than get me where and what I needed. Thanks to everyone for helping me get in my dream."
- Tammy
Reviewed on Google
Customer Review (Google)
★★★★★
"Danny was amazing. I was looking for something specific when browsing online and found this sweet treasure and sent a message. At first, I received zero response and assumed it was sold or no one cared about selling an older car off the lot.
About a week later, I got a call from Danny asking if anyone had gotten back with me on the inquiry. I told him no and shared my assumption. He was immediately apologetic that someone dropped the ball and was quick to send the pictures I asked for and made an appointment for a test drive.
We made the drive, hopped in, and gave an honest evaluation of what we saw. I gave an offer, got a counteroffer, and the gem was mine. Danny was such a trooper on the test drive (he even crawled into the back seat of the Mustang for me) and while getting the paperwork rounded up.
We all knew he wouldn't make much off our deal that day, but it didn't change his attitude or dampen his spirit. He was more than happy to help out with my most-wanted project car. Thank you so much, Danny-you will go far in the sales business."
- Jeannie
Reviewed on Google
Customer Review (Google)
★★★★★
"I had a great experience there buying my first-ever vehicle. Diego was our sales representative, and he helped us so much, which made the process much easier. I was nervous and had no idea what I was looking for.
Everyone was very welcoming, and I was shown many options. We narrowed it down to this car, and I'm so happy with it. Thank you to everyone at Lewis for all the help."
- Jearenny
Reviewed on Google
Customer Review (Google)
★★★★★
"I don't even know where to start. If you don't buy your Ford at Lewis Ford, you're wrong. We were in a bad spot after I was sold a truck from a dealership in Denver that added on a ton of warranties and extras that were not needed. The truck ended up being a lemon, and Lewis Ford graciously kept trying to fix the issue even though it wasn't their fault.
I decided to trade it in, and they amazingly got me into a better truck for roughly the same payment. Mr. Lewis himself shook my hand and helped us out more than we could have ever asked for. We love Lewis Ford."
- Tage
Reviewed on Google